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SATS LTD Airline Relations Supervisor

0 588

$3,000 – $5,000 a month – Full-time, Everlasting

You’ll be the principle level of contact for non-aviation initiatives:

  • Accountable for working with purchasers – each inner and exterior key personnel assigned to the undertaking
  • Develop a radical understanding of purchasers’ wants for custom-made options
  • Accountable to behave on behalf of the consumer to make sure clean supply of providers
  • Accountable to work with inner operational groups to make sure that deadlines for the consumer are met
  • Resolve key consumer points and complaints
  • Anticipating account modifications and enhancements, and speaking with inner operational groups to pre-empt them
  • Collaborating with the Industrial Groups to maximise revenue by up promoting or cross promoting
  • Analysing consumer knowledge to offer buyer relationship administration
  • Plan and execute channels to be able to construct buyer stickiness at numerous ranges of the consumer account
  • Work intently with respective operation and culinary crew to make sure completeness of all associated admin and documentation (i.e. orders, PO/DO, SOP, timeline and many others)
  • Enterprise Intelligence – Use enterprise intelligence to assemble market knowledge and developments to be able to design and supply solutioning choices for purchasers, together with revolutionary merchandise to satisfy market wants (particularly within the post-COVID surroundings)

Necessities:

  • Diploma holder with no less than 3 years of operational expertise
  • Possess gross sales expertise from F&B and aviation
  • Expertise with airline relations equivalent to cabin crew
  • Agency and be capable to suppose on the ft to be able to handle the bottom workers
  • Possess efficient communication expertise with a drive to succeed
  • Sociable, passionate, dedicated and enthusiastic
  • In a position to work in dynamic and fast-paced surroundings
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