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American Airways Customer Service Supervisor, Cargo Providers

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American Airways Miami, FL

Location: Miami Intl Apt (MIA-TRML)
Extra Areas: None
Requisition ID: 41155IntroAre you able to discover a world of potentialities, each at work and through your day off? Be part of our American Airways household, and also you’ll journey the world, develop your experience and develop into the very best model of you. As you embark on a brand new journey, you’ll deal with challenges with flexibility and charm, studying new abilities and advancing your profession whereas having the time of your life. Be at liberty to complement each your private and work life and hop on board!Why you will love this job

  • This job is a member of the Cargo Providers Workforce inside the SVP Worldwide & Cargo Division.

What you will do

  • Helps station administration in main airport personnel to supply superior customer support expertise
  • Supervises workers who scan, breakdown and construct up cargo, and who transport to and from plane utilizing powered and non-powered gear.
  • Leads and directs airport personnel to carry out their work in a protected and environment friendly method in compliance with Federal, State and Native laws together with DOT, FAA, and different authorities companies
  • Establishes and maintains efficient relationships with exterior and inside prospects that foster compassion, authenticity, integrity, respect and dignity
  • Supplies course and applicable help construction utilizing efficient sources to allow the group to ship excessive efficiency
  • Promotes an expert tradition that’s each socially accountable and moral

All you will want for achievementMinimal {Qualifications}- Training & Prior Job Expertise

  • Excessive Faculty diploma or GED equivalency

Most popular {Qualifications}- Training & Prior Job Expertise

  • Earlier airport customer support expertise in main a group with union/non-union workgroups, earlier cargo expertise, earlier expertise adhering to compliance requirements in closely regulated environments, and/or earlier vendor administration expertise

Abilities, Licenses & Certifications

  • Means to work independently with minimal supervision in addition to operate successfully as a member of a group
  • Means to make selections and work beneath demanding operational situations in a hectic atmosphere
  • Information and understanding of firm insurance policies and practical automation purposes
  • Means to work additional hours when there are operational wants
  • Means to work rotating shifts together with weekends, holidays and days off
  • Keen to provide present and unexpired Driver’s License
  • Keen to take pre-employment drug screening take a look at
  • Keen to endure complete background and/or fingerprint checks to fulfill safety necessities, if relevant
  • Means to exhibit sturdy customer support and communication abilities with the power to work together successfully with all ranges all through the group
  • Should have the ability to get hold of USPS clearance, which incorporates cleared drug display screen, felony historical past, fingerprinting and a 5-year US residency requirement

What you will getBe at liberty to make the most of all that American Airways has to supply:

  • Journey Perks: Able to discover the world? You, your loved ones and your folks can attain 365 locations on greater than 6,800 each day flights throughout our world community.
  • Well being Advantages: On day one, you’ll have entry to your well being, dental, prescription and imaginative and prescient advantages that can assist you keep nicely. And that’s simply the beginning, we additionally supply digital physician visits, versatile spending accounts and extra.
  • Wellness Packages: We wish you to be the very best model of your self – that’s why our wellness applications give you all the appropriate instruments, sources and help you want.
  • 401(okay) Program: Out there upon rent and, relying on the workgroup, employer contributions to your 401(okay) program can be found after one yr.
  • Extra Advantages: Different nice advantages embody our Worker Help Program, pet insurance coverage and reductions on inns, automobiles, cruises and extra

Really feel Free to be your self at AmericanFrom the group members we rent to the purchasers we serve, inclusion and variety are the inspiration of the dynamic workforce at American Airways. Our 20+ Worker Enterprise Useful resource Teams are centered on connecting our group members to our prospects, suppliers, communities and shareholders, serving to group members attain their full potential and creating an inclusive work atmosphere to fulfill and exceed the wants of our various world.

Are you able to really feel an amazing sense of satisfaction and satisfaction as you do your half to maintain the most important airline on this planet operating easily as we take care of folks on life’s journey? Be at liberty to be your self at American.Extra Areas: None
Requisition ID: 41155

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