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Qantas Airways Customer Service Agent – Alice Springs

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Qantas Airways Restricted – Alice Springs NTPart-time

  • Problem your self on this ever altering, quick paced surroundings
  • Take delight in delivering distinctive customer support
  • Positioned at Alice Springs Airport
  • Everlasting half time alternative

Consider Qantas and one thing stirs inside us; a way of familiarity, a sense of heat, and delight that this nationwide icon represents us to the world. At Qantas, our robust beliefs information the way in which we work, making certain every thing we do stays true to our prospects and this iconic model.

As a Buyer Service Agent, no two days are the identical. The one assure is that you just’ll discover what’s attainable, be challenged, clear up issues and make a distinction. With a robust and resilient perspective you’ll be stunned at what you’re capable of obtain – and how one can play a key function within the expertise our prospects have.

Taking possession is crucial. We’ve constructed a excessive efficiency tradition, and you’ll make certain we’ll maintain you to these expectations. Alongside the way in which, you’ll have loads of enjoyable, meet superb folks and have experiences like no different.

As a Buyer Service Agent you’ll create a welcoming surroundings so prospects begin their journey with us in a manner that’s constructive. This contains assembly and greeting prospects, boarding and disembarking flights, aiding our particular wants prospects, marshalling in plane, downside fixing, caring for our unaccompanied minors and offering data for patrons.

We’re searching for confirmed, devoted customer support professionals to be Buyer Service Brokers.

You’ll have –

  • Capability to work a 7 day rotational shift roster masking a spread of hours
  • Current head to head customer support expertise throughout the hospitality, tourism or different buyer targeted industries
  • A ardour for customer support with a proactive ‘can do’ perspective
  • A confirmed capacity to handle and diffuse tough conditions
  • Properly-developed downside fixing abilities and capable of comply with by means of to decision
  • A robust communicator, and listener
  • Capability to work each in a crew surroundings and independently
  • Capability to adapt to an ever altering, quick paced operational surroundings
  • Compassion and empathy for particular wants prospects
  • Distinctive grooming and private presentation
  • Capability to efficiently full a Pre-Employment Medical

Qantas is an equal alternative employer dedicated to offering a working surroundings that embraces and values variety and inclusion. If in case you have any help or entry necessities, we encourage you to advise us at time of utility.

In the event you’re able to step right into a tradition that can problem and excite you, submit an utility right this moment.

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