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JetAviation Jobs : Customer Service Agent – Half Time

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Jet Aviation is in search of extremely expert, personable and skilled candidates to hitch our customer support workforce for the vacation season, in one of many world’s most enjoyable and glamorous industries. Earn an important wage whereas working at our facility in West Palm Seashore, Florida

Who we’re

Jet Aviation was established in 1967 in Basel, Switzerland and over the a long time has turn into one of many main service suppliers within the international company aviation business. From our greater than 20 amenities within the U.S., Europe, Center East and Asia we take delight in providing a globally constant world class service to our prospects.

Company Aviation is the head of luxurious and the visitors who use our amenities do anticipate the best stage of excellence, dedication and professionalism from our customer support representatives. As ambassadors for Jet Aviation you’ll construct buyer confidence and belief, from the primary heat welcome, till we are saying farewell.   

Abstract

This particular person gives distinctive customer support. The CSR welcomes prospects in particular person and/or by telephone and give attention to buyer wants; gives them with help all through the completely different departments inside Jet Aviation; excels in buyer retention, growing repeat prospects and makes them really feel glad and appreciated; positive factors the belief of consumers; will increase buyer satisfaction by understanding their wants and responding shortly to them. The CSR is aware of altering buyer calls for. Information prospects’ data into pc for the usage of the division by performing the next duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Qualification

To carry out this job efficiently, a person should have the ability to carry out every important obligation satisfactorily or above. The necessities listed under are consultant of the information, talent, and/or means required. Affordable lodging could also be made to allow people with disabilities to carry out the important features.

EDUCATION and/or EXPERIENCE:

  • Will need to have highschool diploma or normal schooling diploma (GED) or larger schooling.
  • At the very least one 12 months associated expertise and/or formal coaching or equal mixture of schooling and expertise.
  • Could also be required to be over age 21 with a sound automobile driver’s license.
  • Should have the ability to move an airport driver’s check and acquire an airport safety ID badge inside 30 days from date of rent.

LANGUAGE SKILLS:

  • Capacity to learn and interpret paperwork equivalent to security guidelines, working and upkeep directions, and process manuals.
  • Successfully writes routine stories and correspondence.
  •  Is ready to communicate successfully and clearly earlier than teams of consumers or workers of the group.
  • Having information of a second language is fascinating however not required.
  • Since English is the language of aviation, the consultant should have the ability to successfully, proficiently and clearly communicate and perceive the language.

REASONING ABILITY:

  • Capacity to use frequent sense understanding to hold out detailed however uninvolved written or oral directions. Handles buyer complaints with tact and diplomacy. Makes use of complaints to supply precious buyer suggestions.
  • Successfully copes with stress of demanding duties.

PHYSICAL DEMANDS: The bodily calls for described listed below are consultant of those who have to be met by an worker to efficiently carry out the important features of this job. Affordable lodging could also be made to allow people with disabilities to carry out the important features.

Whereas performing the duties of this job, the worker is recurrently required to make use of palms to finger, deal with, or really feel; attain with palms and arms; and speak or hear. The worker often is required to face for lengthy intervals of time, stroll, and sit. The worker is often required to stoop, kneel, crouch, or crawl. The worker could also be required to raise as much as 25 kilos. Particular imaginative and prescient talents required by this job embrace shut imaginative and prescient, distance imaginative and prescient, and talent to regulate focus.

WORK ENVIRONMENT: The work atmosphere traits described listed below are consultant of these an worker encounters whereas performing the important features of this job. Affordable lodging could also be made to allow people with disabilities to carry out the important features.

Whereas performing the duties of this job, the worker is often uncovered to exterior climate situations.

The noise stage within the work atmosphere is normally reasonable with occasional excessive quantity when aircrafts arrive/depart. Occasional gasoline fumes could permeate the office.

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