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Air Newzealand Is Hiring : Customer Service Agent – Queenstown

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An thrilling alternative exists inside our tight knit and passionate Alliances group. We’re searching for a commercially astute, and intellectually curious particular person who will play a major half in supporting sustainable, worthwhile progress via key strategic alliance relationships.

As an Alliance Government, you’ll consider and coordinate Air New Zealand’s codeshare and interline relationships and assist Air New Zealand’s membership in Star Alliance.  As a part of the Alliances group you may be accountable for:

  • Offering knowledge analytics to the Alliances group to trace and monitor the worth of alliances to Air New Zealand, to allow analysis of alternatives to enhance Air NZ’s efficiency by way of an alliance pushed community
  • Sustaining common alliance group processes, contract administration and updates
  • Coordinating the implementation, administration and upkeep of Air New Zealand’s Star Alliance, code share and interline relationships to make sure buyer, business and regulatory goals are met together with the opposite Alliances Government within the group;
  • Managing Air New Zealand’s membership in Star Alliance together with the opposite Alliances Government within the group;
  • Driving excessive consciousness and communication of alliance points and advantages (measured objectively), internally throughout the airline, with companions and with exterior stakeholders
  • Offering venture and different enterprise assist to the Alliances group

Apply your analytical, relationship administration and organisational expertise to assist key alliance choices and optimise the worth of alliances to Air New Zealand.

You can be dedicated to constructing and managing inner and exterior relationships with diplomacy and tact. Flip your thoughts to delivering the total business, buyer and aggressive advantages from an alliance pushed community with recent considering and insights. Be a part of the “successful group”.

If this seems like your subsequent function then apply immediately!

At Air New Zealand, we’re proud supporters of variety and inclusion and imagine that the persons are our best asset. Whereas every part else we do in our operation will be replicated by our opponents, it’s our folks that actually set us aside. We nurture an atmosphere that’s holistically inclusive, various and collaborative. We’re agency believers in celebrating variations and inspiring a office and tradition the place you will be your self and thrive. We encourage various candidates together with folks with disabilities and different entry wants to use for our roles.

When you’ve got entry wants and encounter any accessibility obstacles in the usual recruitment course of please contact the recruiter listed on this job advert, so changes will be made to will let you take part equitably within the recruitment and choice course of.


Whāia te pae tawhiti kia tata. Ko te pae tata whakamaua, kia tina. “Search to carry distant horizons nearer. As soon as close to, seize them and make them your actuality.”

Recruiter particulars:
Hollie Staveley

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