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Profession at Etihad | Space Supervisor Cargo (GCC, Africa & Levant)

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Abu Dhabi, AE


We’re happy to announce an extremely thrilling alternative to hitch us as Space Supervisor for the GCC, Africa & Levant area. The profitable candidate will lead, information and direct the realm via efficient administration of the Basic Gross sales Brokers (GSAs) and/or Etihad (EY) direct staffs in step with the Cargo Business and operational technique to maximise outcome. You’ll efficiency handle the efficient achievement of targets by setting particular person targets to your personal employees and/or GSA, creating and motivating employees so as to maximize particular person and collective efficiency. You’ll drive steady efficiency administration and training to enhance efficiency.


  • Lead the implementation of the Etihad Cargo business technique within the respective market and for the respective accounts.
  • Lead, handle and coordinate the workforce of personal employees and/or GSA’s to make sure achievement of agreed targets as per outlined technique and funds expectations. Successfully handle GSA efficiency, problem present work practices to make sure efficient utilization of all accessible sources
  • Develop, implement and execute sturdy nation and account plans to maximise Etihad Cargo’s income, load issue, yield and product combine
  • Lead, develop, handle and stipulate a portfolio of buyer contracts in step with Etihad Cargo’s segmentation mannequin and business technique
  • .Evaluation gross sales incentives calculation and approve payout for the assigned space of accountability to make sure well timed and correct recognition of gross sales targets
  • Develop, keep and lead buyer relationships together with world key accounts (the place the important thing account construction requires), regional key accounts and native accounts in any respect ranges. Guarantee Etihad Cargo visibility within the assigned space to all buyer resolution makers.
  • Handle gross sales prices, coach, direct and inspire Etihad personal gross sales workforce and work intently with the event of key GSA staffs. Measure Salesforce effectiveness of each GSA and/or EY employees and take motion to enhance high quality and protection.
  • Gather, collate, present suggestions to HQ and pro-actively take motion on market intelligence. Establish alternatives and potential blocks, plan technique to beat any space resistance.
  • Use outlined instruments of KPI and SLA to make sure compliance with EYCC requirements and repair ranges. Periodically evaluate GSA/personal employees course of to implement change in technique.
  • Direct EY GHA change course of to implement all new Etihad Cargo product enhancements and developments. Guarantee GHA implements all related governmental, worldwide and cargo particular rules when relevant.
  • Take part and assist the budgeting course of. Guarantee no monetary unhealthy debt and full compliance to CASS when relevant
  • Drive implementation of iCargo, self-service options, direct reserving capabilities and e-Airway Invoice

Schooling & Expertise

  • Minimal 2 yr diploma or equal
  • In depth Cargo market data within the GCC, Center East, Africa or Levant areas
  • Sturdy strategic understanding, business acumen and sound data of cargo gross sales and operations gained over a interval of not lower than 5 years in a senior gross sales function, with a confirmed monitor of success in enterprise growth, reaching gross sales targets and administration of service suppliers and demonstrated capability to work together successfully in each buyer and provider setting in any respect ranges.

About Etihad Airways

Etihad Airways, the nationwide airline of the UAE, was fashioned in 2003 to carry “Abu Dhabi to the World”. Over time, now we have grown into Etihad Aviation Group, a diversified world aviation and journey firm, which is among the world’s most acclaimed business manufacturers.

Our airline flies to over 84 locations with a fleet of over 100 Airbus and Boeing plane, serving 18.6 million passengers a yr and carrying 682,000 tonnes of cargo in 2018.

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